Privacy Policy
Last updated: 6 May 2026
Introduction
Luminous Skill ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact details (email address)
- Age group information for programme matching
- Communication preferences
- Information you provide in enquiry forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use your personal information to:
- Process and respond to enquiries about our programmes
- Communicate with you about our services
- Improve our website and services
- Send relevant information about financial education programmes
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or contact us
- Legitimate interests in providing and improving our services
- Contractual necessity when you enrol in programmes
- Legal obligations under UK law
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website and services
- Legal authorities when required by law
- Professional advisors under confidentiality obligations
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Enquiry data is typically retained for two years unless you request earlier deletion.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
Cookies
Our website uses cookies to improve your experience. See our Cookies Policy for detailed information.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Children's Privacy
While we provide programmes for children, we do not knowingly collect personal information directly from children under 13 without parental consent. Programme enquiries for children should be submitted by parents or guardians.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
For questions about this privacy policy or our data practices, contact us:
Email: [email protected]
Address: 47 Colmore Row, Birmingham B3 2BS, United Kingdom